Drive line Rent a car

Terms

TERMS AND CONDITIONS

General information about our website and reservation

By using our website, you fully accept these terms of our rental. We are completing a reservation with driveline rentals.gr means that you, the tenant, have agreed to and got all our site’s terms; therefore, all information must be read and understood thoroughly.

We have the right to modify these terms at any time. Our company is committed to securing the information you provide while making a reservation.

While making a reservation, your personal information is required for the reservation process (name, surname, telephone number, e-mail, home address, country of origin, postal code and date of birth). Submitting the reservation allows you to use this information to complete your booking.

The customer commits not to allow anyone to drive the vehicle beyond those appearing as drivers in the signed rental agreement. In any other case, he will be liable for any damage to the car or third parties.

The rental day is calculated on a 24-hour basis, with a grace period of 1 hour after the declared time of return or receipt of the car. In the event of a delayed return of more than 1 hour, another rental day is charged. Depending on availability, the company reserves the right to replace the original booking with another one similar to or of a better class.

* To complete your reservation, you must deposit 20% of the total in our company’s bank account – no credit card request. More details will be found on the checkout page. 

Bank Account

EUROBANK S.A.
Name of Recipient: EUSTRATIOU SOFIA – EUSTRATIOU ARTEMISIA
IBAN: GR3302601350000540201631783
BIC / Swift: ERBKGRAAXXX

RENTAL CONDITIONS

Driver Age

The tenant and driver must be over 21 years of age.

Driver's Licence 

The driver must hold a licence for at least one year. His driving licence must be either Greek, European (for EU countries), or international (for non-EU countries).

Fines & Violations

Administrative sanctions resulting from traffic violations committed during the rental period of the car are entirely borne by the tenant, and the company must be informed immediately.

Fuel

The renter is responsible for paying for fuel and must return the car with the same amount of fuel as when it was rented.

Minimum Rent

The minimum rental is a one-day rental.

Key lost

In case of a loss or damage to a key, the tenant must immediately inform drivelinerentals.gr to get a spare key. The customer pays the cost.

Receipt / Return​

Delivery and return of vehicles occur at Chania airport, Souda port, or any place after agreement with the company.

Cancellation

Refunds can be made in case of cancellation of the reservation within 14 days before the reservation. No refund will be made if the vehicle is returned earlier than the scheduled date and time.

USE OF THE VEHICLE BY THE TENANT

The customer expressly agrees to the following:

  • Animals or pets are not allowed inside our cars. The only way to be allowed is to use special boxes, such as those used in aeroplanes.
  • Smoking is prohibited in all our cars.
  • Transportation outside of Crete is not allowed
  • Keep the vehicle in good condition
  • Respect the Traffic Code
  • Do not violate traffic lights or the STOP signal
  • Respect the speed limits
  • Do not drive off-road or on a dirt road (e.g. Balos Beach)
  • Do not drive under the influence of alcohol or any other substances
  • Do not use the vehicle to tow another vehicle
  • Do not perform activities to sublet the vehicle
  • Do not use the vehicle to participate in competitions or sports, either formal or informal
  • Lock the car properly in a suitable, appropriate and safe place when not in use
  • Do not provide as collateral, pledge, sell, lease, assign, mortgage, lend, or even change or convert any vehicle part.
  • Stop the car immediately in case of the slightest external or internal indication of a technical weakness.

INSURANCE POLICY

Collision Damage Waiver (CDW)

Every vehicle has a standard Collision Damage Waiver (CDW), protecting renters against fire, theft, and third-party claims for death, injury, or property damage. A Full Damage Waiver (FDW) is also available for an additional fee.

Full Damage Waiver (FDW)

Our vehicles are eligible for comprehensive insurance without any excess, covering all repair expenses in the event of an accident, provided traffic regulations are adhered to.

The Full Damage Waiver (FDW) is optional and can be added upon request before the car rental.

The daily rate for the FDW is 12.00€ for SUV, 10.00€ for Group C, and 8.00€ for Group A & B.

Insurance does not cover damage to the car’s tyres, interior parts, or underneath.

Exclusions to Insurance Coverage

  • Illegal parking of the car.
  • Failure by the renter to park and lock the car securely.
  • Damage to the interior or underneath the car.
  • Accidents are caused by the driver while under the influence of drugs or alcohol.
  • Damage resulting from driving on roads unsuitable for the vehicle.
  • Unauthorized individuals driving the vehicle, as per the rental agreement.
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